Tag Archives: guaranteed waiting time

11/12/13 Patient? PATIENT? I’d love to be called a patient.

I was a social worker in the early noughties when we were told that our punters were to be, from here on in, described as ‘clients’. That’ll help them, I thought. Rebrand the users of the social work service and … Continue reading

Posted in economy, government, hospitality, inequality, kindness, mental health, social work | Tagged , , , , , | 2 Comments